If the tracking number shows 'delivered' status, please contact you local carrier or post office for the best resolution.
Please check it to see where and when to expect your package. If you receive a broken item please contact us by email or FB and we will give you all available re turning or exchanging options for the item.Īll our shipment have a tracking number provided. If it has already been shipped you can refuse the package or ship it back to us for a refund of the item, not shipping cost both ways, once we receive it back. If you do not want an item that you ordered and it has not been shipped yet, you can contact us requesting a cancellation of the order.